Terms and Conditions or GTU

The terms and conditions of sale apply to all services provided by CO-NECT (hereinafter referred to as “the Company”) and the client acknowledges having read and abide by them.

Order: Deadline – Details – Cancellation

Placing and deadline for orders

All orders must be placed by means of a signed quotation or order form, accompanied by the deposit stipulated in the terms of payment.

The details of the order as well as site limitations must be received by the Company 30 working days at the latest before the date of delivery/1st day of assembly. No modification to the order will be accepted after this period unless agreed between the parties.

The client undertakes to provide all information and to follow all the procedures necessary for the conduction of the Company’s services. The site must ensure customary truck access, adequate loading and storage space as well as unrestricted access for the installation of the equipment, failing which the Company will not be held responsible for any delays or prejudice suffered.

Order adjustment and price increase

Depending on the availability of stocks and the time required to complete the services demanded, the Company reserves the right to supply replacement equipment of equivalent quality in place of the equipment ordered. The client shall be deemed to accept this in the absence of a refusal on his part upon receipt of the order confirmation.

The customer accepts that the price may be increased in cases where additional costs are incurred:

– Incorrect or incomplete information from the client

– Operations taking place on a public holiday, Sunday and/or outside working hours

– A reduction in the previously agreed assembly/dismantling times

– Difficulties in accessing the site by a HGV and/or forklift truck

– Changes after the order has been placed as a result of measures taken by the authorities.

In addition, any order placed outside of the above-mentioned period will be subject to a surcharge depending on the date of the order and the type of product/service concerned.


In the event of cancellation of the order by the client, for any reason whatsoever, with the exception of force majeure, the deposit paid at the time of the order will be automatically acquired by the Company and may not give rise to any reimbursement. Furthermore, any cancellation of an order made less than 30 working days before the first day of the service/delivery will be payable in full. A change in location will result in the cancellation of the order, unless otherwise agreed.

Delivery – Return of material

Reception receipt/Delivery note

The Company will issue a delivery note or a reception receipt when the furniture/equipment is made available or delivered and when it is taken back. In the absence of any provisos by either party, no claims will be accepted.

Delivery dates and times

Delivery times are given on a provisional basis and shall not constitute a definitive commitment involving compensation in the event of non conformity.

Liability and insurance

The client is responsible for the rented equipment which must be used in accordance with its intended purpose.

Participation in the insurance offered by the Company will cover the hirer against the risks of theft (subject to a complaint being lodged) or deterioration from the day before the official opening to the day of closing.

Refusal to take out insurance implies full responsibility on the part of the hirer in the event of disappearance or damage to the equipment. The client undertakes to take out an insurance policy guaranteeing the replacement value of the equipment.

The Company’s civil liability may in no case be engaged by improper use of the rented equipment or by unforeseen conditions modifying the terms and conditions defined in the quote. Failure by the client to return the equipment will result in the payment by the client of an indemnity corresponding to the cost of the rental per day of delay.

Payment terms

Payment terms

Orders of less than 5,000 euros including VAT must be paid in full at the time of the order. For all other orders, payment shall be made by bank transfer or by cheque for 50% of the amount inclusive of tax at the time of ordering, the balance of 50% 30 days before the opening date of the exhibition, unless special conditions have been agreed between the parties.

No discount will be granted for early payment.

Payment default

In the event of total or partial non-payment, the client will automatically owe the Company a late payment penalty equal to three times the legal interest rate.

This penalty is calculated on the amount due, including VAT, and runs from the due date of the price without any prior notice of default being necessary.

In addition to the late payment penalties, any sum, including the deposit, not paid on the due date shall automatically give rise to the payment of a fixed penalty of 40 euros due for collection costs. Articles 441-6, I paragraph 12 and D. 441-5 of the Commercial Code.


The equipment remains the sole property of the Company and may not be moved, sublet or transferred, or lent in any way free of charge.

In the case of a sale, the transfer of ownership of the Company’s equipment to the Client will only take place after full payment of the price by the latter, regardless of the date of delivery of the said products, and even in the case of the granting of payment deadlines.

Termination without fault – Force majeure

In the event of cancellation without fault of the order (for example in the event of force majeure), any completed stage will be invoiced in full, and any stage started will be invoiced according to the progress of the service.

The Company shall not be liable if the non-completion or delay in the completion of any of its obligations described in these general terms and conditions of sale is due to force majeure. In this respect, force majeure is defined as any external, unforeseeable and inevitable event within the meaning of Article 1148 of the Civil Code.

Artistic and intellectual property

The creations reproduced by us are protected as such by the Intellectual Property Code. Any reproduction, representation or adaptation, even partial, by any means and in any form whatsoever, without the written authorisation of our company would constitute an infringement within the meaning of Articles L.335-2 et seq. of the said Code and would be liable to prosecution.

Image rights

The Client expressly authorises the Company to distribute and exploit all photographs and/or videos of the products or services delivered by the Company to its client for its own communication needs, on all media, whether materialized or not, for a period of 10 years from the date of delivery.

Attribution of jusrisdiction

French law shall prevail in any dispute relating to the interpretation and execution of these general terms and conditions of sale.

The place of jurisdiction is assigned to the courts in the city where the head office is located.